{"id":34863,"date":"2026-01-23T16:05:23","date_gmt":"2026-01-23T23:05:23","guid":{"rendered":"https:\/\/techmasterdemexico.com\/?page_id=34863"},"modified":"2026-01-23T16:05:23","modified_gmt":"2026-01-23T23:05:23","slug":"formulario-de-quejas-y-recomendaciones","status":"publish","type":"page","link":"https:\/\/techmasterdemexico.com\/en\/formulario-de-quejas-y-recomendaciones\/","title":{"rendered":"Formulario de quejas y recomendaciones"},"content":{"rendered":"<h2>Formulario de quejas y recomendaciones<\/h2>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f34862-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"34862\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/34863#wpcf7-f34862-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"34862\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f34862-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:34862,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;areas&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Otro&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-6.1.1&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>En Techmaster de M\u00e9xico, tu opini\u00f3n es muy importante para nosotros.\n<\/p>\n<p>Este formulario tiene como objetivo conocer a fondo tus inquietudes, experiencias, quejas o recomendaciones, con el fin de mejorar continuamente nuestros productos, servicios y atenci\u00f3n.\n<\/p>\n<p>Te agradecemos dedicar unos minutos para compartir tu experiencia. Toda la informaci\u00f3n ser\u00e1 tratada de forma confidencial.\n<\/p>\n<p>\t\t<div id=\"cf7md-form\" class=\"cf7md-form\">\n\t\t\t<div class=\"mdc-layout-grid\">\n\t\t\t\t\t\t\t\t\n<\/p>\n<div class=\"row\">\n\t<div class=\"col-sm-6\">\n\t\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Nombre y Apellido<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Empresa<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"correo\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Correo electr\u00f3nico<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Tel\u00e9fono<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ciudad\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ciudad\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Ciudad<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n<p><label style=\"color: #F87601 !important; font-size: 18px; padding: 5px 10px 0 10px;\"><b>\u00c1rea del servicio relacionado:<\/b><\/label><br \/>\n\t\t<div class=\"cf7md-item cf7md-checkbox mdc-layout-grid__cell mdc-layout-grid__cell--span-12 cf7md-list cf7md-list__stacked\">\n\t\t\t\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"areas\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Venta de equipos\" \/><span class=\"wpcf7-list-item-label\">Venta de equipos<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Servicio de calibraci\u00f3n\" \/><span class=\"wpcf7-list-item-label\">Servicio de calibraci\u00f3n<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Renta de equipos\" \/><span class=\"wpcf7-list-item-label\">Renta de equipos<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Servicios de testing\" \/><span class=\"wpcf7-list-item-label\">Servicios de testing<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Servicio dimensional\" \/><span class=\"wpcf7-list-item-label\">Servicio dimensional<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Atenci\u00f3n administrativa\" \/><span class=\"wpcf7-list-item-label\">Atenci\u00f3n administrativa<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"areas&#091;&#093;\" value=\"Otro\" \/><span class=\"wpcf7-list-item-label\">Otro<\/span><\/label><\/span><\/span><\/span><br \/>\n\t\t\t<div style=\"display: none;\" class=\"cf7md-checkbox-html\">\n\t\t\t\t<div class=\"mdc-checkbox__background\">\n\t\t\t\t\t<svg version=\"1.1\"\n\t\t\t\t\t\tclass=\"mdc-checkbox__checkmark\"\n\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n\t\t\t\t\t\tviewBox=\"0 0 24 24\"\n\t\t\t\t\t\txml:space=\"preserve\">\n\t\t\t\t\t\t<path class=\"mdc-checkbox__checkmark__path\"\n\t\t\t\t\t\t\tfill=\"none\"\n\t\t\t\t\t\t\tstroke=\"white\"\n\t\t\t\t\t\t\td=\"M1.73,12.91 8.1,19.28 22.79,4.59\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<div class=\"mdc-checkbox__mixedmark\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n<\/p>\n<div class=\"col-sm-6\">\n\t\t\t<div class=\"cf7md-item cf7md-text mdc-layout-grid__cell mdc-layout-grid__cell--span-12\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"otro-descripcion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"otro-descripcion\" \/><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">Especifica el \u00e1rea<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"col-sm-12\">\n<\/div>\n<p><label style=\"color: #F87601 !important; font-size: 18px; padding: 5px 10px 0 10px;\"><b>Selecciona el tipo de comentario:<\/b><\/label><br \/>\n\t\t<div class=\"cf7md-item cf7md-checkbox mdc-layout-grid__cell mdc-layout-grid__cell--span-12 cf7md-list cf7md-list__stacked\">\n\t\t\t\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"comentario\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"comentario&#091;&#093;\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comentario&#091;&#093;\" value=\"Recomendaci\u00f3n\" \/><span class=\"wpcf7-list-item-label\">Recomendaci\u00f3n<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comentario&#091;&#093;\" value=\"Sugerencia\" \/><span class=\"wpcf7-list-item-label\">Sugerencia<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comentario&#091;&#093;\" value=\"Reconocimiento\" \/><span class=\"wpcf7-list-item-label\">Reconocimiento<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"comentario&#091;&#093;\" value=\"Otro\" \/><span class=\"wpcf7-list-item-label\">Otro<\/span><\/label><\/span><\/span><\/span><br \/>\n\t\t\t<div style=\"display: none;\" class=\"cf7md-checkbox-html\">\n\t\t\t\t<div class=\"mdc-checkbox__background\">\n\t\t\t\t\t<svg version=\"1.1\"\n\t\t\t\t\t\tclass=\"mdc-checkbox__checkmark\"\n\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n\t\t\t\t\t\tviewBox=\"0 0 24 24\"\n\t\t\t\t\t\txml:space=\"preserve\">\n\t\t\t\t\t\t<path class=\"mdc-checkbox__checkmark__path\"\n\t\t\t\t\t\t\tfill=\"none\"\n\t\t\t\t\t\t\tstroke=\"white\"\n\t\t\t\t\t\t\td=\"M1.73,12.91 8.1,19.28 22.79,4.59\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<div class=\"mdc-checkbox__mixedmark\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n<\/p>\n<p><label style=\"color: #F87601 !important; font-size: 18px; padding: 5px 10px 0 10px;\"><b>Por favor descr\u00edbenos tu experiencia con el mayor detalle posible:<\/b><\/label><br \/>\n\t\t<div class=\"cf7md-item cf7md-textarea mdc-layout-grid__cell mdc-layout-grid__cell--span-12 cf7md-textarea-autosize\">\n\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"descripcion\"><\/textarea><\/span><br \/>\n\t\t\t\t\t\t<div style=\"display: none;\" class=\"cf7md-text-html\">\n\t\t\t\t<div class=\"mdc-textfield mdc-textfield--multiline mdc-textfield--upgraded\" data-mdc-auto-init=\"MDCTextfield\">\n\t\t\t\t\t<label class=\"mdc-textfield__label\">\u00bfQu\u00e9 ocurri\u00f3? \u00bfCu\u00e1ndo ocurri\u00f3? \u00bfCon qui\u00e9n o con qu\u00e9 \u00e1rea tuviste contacto? \u00bfQu\u00e9 esperabas que sucediera?<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n<\/p>\n<p><label style=\"color: #F87601 !important; font-size: 18px; padding: 5px 10px 0 10px;\"><b>\u00bfDeseas que demos seguimiento a este comentario?<\/b><\/label><br \/>\n\t\t<div class=\"cf7md-item cf7md-checkbox mdc-layout-grid__cell mdc-layout-grid__cell--span-12 cf7md-list cf7md-list__stacked\">\n\t\t\t\t\t\t<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seguimiento\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"seguimiento&#091;&#093;\" value=\"S\u00ed, deseo que me contacten\" \/><span class=\"wpcf7-list-item-label\">S\u00ed, deseo que me contacten<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"seguimiento&#091;&#093;\" value=\"No, solo deseo dejar el comentario\" \/><span class=\"wpcf7-list-item-label\">No, solo deseo dejar el comentario<\/span><\/label><\/span><\/span><\/span><br \/>\n\t\t\t<div style=\"display: none;\" class=\"cf7md-checkbox-html\">\n\t\t\t\t<div class=\"mdc-checkbox__background\">\n\t\t\t\t\t<svg version=\"1.1\"\n\t\t\t\t\t\tclass=\"mdc-checkbox__checkmark\"\n\t\t\t\t\t\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n\t\t\t\t\t\tviewBox=\"0 0 24 24\"\n\t\t\t\t\t\txml:space=\"preserve\">\n\t\t\t\t\t\t<path class=\"mdc-checkbox__checkmark__path\"\n\t\t\t\t\t\t\tfill=\"none\"\n\t\t\t\t\t\t\tstroke=\"white\"\n\t\t\t\t\t\t\td=\"M1.73,12.91 8.1,19.28 22.79,4.59\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<div class=\"mdc-checkbox__mixedmark\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Formulario de quejas y recomendaciones &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-nosidebar.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34863","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formulario de quejas y recomendaciones - Techmaster de Mexico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techmasterdemexico.com\/formulario-de-quejas-y-recomendaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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